Please contact our Returns department at [email protected] within 7 days upon receiving your package if an item is obtained damaged or has been incorrectly shipped with the aid of us. Your order could be considered as successfully fulfilled with no problems if no try has been made to contact our Returns branch within 7 days.

 

Only returns with a manufacturing defect are eligible, within a period of 7 days upon receiving your product. No other form of returns is eligible. Issues such as abuse, wear, and tear, exposure to heat and humidity, are not eligible. A replacement item will be shipped if applicable, for return. Please contact us immediately at [email protected] if an item is incorrectly shipped by us.

 

E Liquids

 

Due to hygiene reasons, we are not able to accept returns of any e Liquids whether it is unopened, unused or remain sealed unless we have sent you incorrect e-Liquid in your order. We do this to prevent tampering with our product and protect you - the end user.

 

On the off chance that something isn't right, if you don't mind let us know! We need to ensure you are content with our Vape Spring.

 

E liquids - If you are not completely satisfied, send us an email to [email protected] and we will see if there is anything we can do to address the issue.

 

If returning an e-liquid is due to an error on our side in picking your e-Liquid, then only we the compensate postage cost of returns by adding e-Liquid to the same value or more.

 

The customer is responsible for covering the initial cost of the return postage until we reimburse as defined above.

 

You can only cancel your order before your order has been marked as ready for fulfillment or shipping. Please note that we cannot cancel any orders once they have been shipped from our warehouse and has been delivered to you.

 

No cancellations are entertained for those products that the website "www.vapespring.com" provide on special events like Festival's or Valentine’s Day, etc. These are restricted event offers and consequently cancellations are not feasible.

 

No cancellations or refund is offered if someone under the legal age as per their country, state and province make a purchase at our website. (www.vapespring.com)

 

NOTE: We offer no refunds on any products designated on this website as non-returnable.